MyChart

Due to a recent cyber-attack on our claims and coverage discovery vendor, Change Healthcare, there may be delays in patient billing.

We are working diligently to process and issue patient bills as quickly as possible. If you have any concerns or need an itemized statement, you can reach out via MyChart or to our Customer Service Department at 1-800-495-4915, Monday through Friday, 8:00 am - 4:00 pm.

Unfortunately, incidents like these may also lead to scammers attempting to take advantage of the uncertainty of this situation. Please know that Hennepin Healthcare is not currently calling or emailing patients about their bills, so if you are contacted by someone about your bill that appears to come from the hospital or an insurance company, please contact us or your insurance company directly to verify that it is real before providing any information in response. Please alert those who may be vulnerable to such tactics to be wary of this scamming risk.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.